Applying to college brings up many questions, and we believe you deserve quick, accurate answers. Whether you’re confused about requirements, facing technical issues, or just need reassurance, our support system is designed to get you what you need quickly and efficiently.
Our dedicated admissions helpdesk is staffed by knowledgeable team members who specialize in answering your questions quickly and accurately. Available via phone, email, or WhatsApp during extended business hours, we’re here to provide the specific information you need when you need it.
Our constantly updated FAQ database contains answers to hundreds of the most common questions about applications, requirements, deadlines, and campus life. Search by keyword or browse by category to find immediate solutions without waiting.
Get instant answers during business hours through our live chat service. Connect directly with admissions staff who can answer your questions, check application status, or guide you through technical issues in real-time. Average response time: under 2 minutes.
Message us on WhatsApp for quick questions, document submissions, or to request callbacks. Perfect for students who prefer mobile communication or need assistance outside regular hours. We respond within 4 hours during business days.
For complex questions that require detailed explanations or attached documents, email remains a reliable option. Our team responds to all emails within one business day with comprehensive, well-researched answers.
Prefer speaking with someone in person? Visit our admissions office during business hours for personalized, one-on-one support. No appointment necessary for basic inquiries, though booking ahead ensures dedicated time with a specialist.
Our quick help services aren’t just about answering questions—they’re about providing peace of mind. We track response times, satisfaction rates, and issue resolution to continuously improve our support. Last semester, 94% of students rated our help services as “excellent” or “very good,” and we resolved 88% of inquiries on first contact. When you reach out to Goshen, you’re connecting with a team that genuinely cares about making your admissions journey smooth and stress-free.
